Second council warns over carpet cleaning scams

CcleaningAnother council has warned that consumers are being targeting by cold callers claiming to be carpet cleaners.

Bath and North East Somerset council's trading standards department is investigating complaints about cold callers trying to pressure people into buying a carpet cleaner for almost £2,000.

The caller initially targets consumers by entering them into prize draw to win £1,000. However the consumer instead wins a free carpet clean at which point the trader attempts to sell them the carpet cleaner.

In some cases the consumer has been charged just under £2,000 for the carpet cleaner, which is often unwanted or unneeded. Sometimes the salesperson has been in residents' homes for as long as four hours in order to obtain a sale.

The warning comes after Devon and Somerset Trading Standards warned that people are being charged up to £4,000 for cleaning when they had initially been quoted £20 a room.

Once they enter the consumer's hope the caret cleaners claim to have found additional problems or suggest more intensive cleaning at a much higher price.