Lukehurst invests £100,000 in store refurbishment
Kent furniture and flooring retailer Lukehurst has invested £100,000 in refurbishing its flagship Rainham store.
Mid-way through the three-week refurbishment project, Kathryn Lukehurst, joint md with father Martin, gave birth to William George (pictured together at the refurbished store). William is the first male born into the family for more than 60 years. He is Kathryn’s second child, joining Harriet, 20 months, as the fourth generation of Lukehursts.
Their great-grandfather Gerald founded the firm in 1970 and Martin, chairman of the Minerva Buying Group, built on the foundations laid by his father. Kathryn joined him in 2014 with part of her remit to develop the firm’s ecommerce offer. The Rainham facelift follows the opening of its £2m showroom in Sittingbourne in October 2015.
‘The changes at Sittingbourne have proved so popular with our customers that we wanted to create something similar for our flagship showroom in Rainham. We now have two modern stores and a well-developed website that keeps us on top of our game. It means we can compete with bigger players and ensure a good future for our family business,’ said Kathryn.
‘A lot of blood sweat and tears went into this project and it was a happy coincidence that William arrived at the same time.’
Carpeting for the store was chosen by staff to create a homely feel, and an expanded range of products. Lukehurst worked with Greenwood Retail on the pre-refurbishment sale, Tribune Shopfitters on the re-fit, and a professional designer.
‘We wanted to present furniture in a room setting kind of way, to give people more of an idea of what the furniture might look like in their own home,’ said Kathryn.
‘With so many changes in the furnishing industry, we’re looking to the future and ensuring that our family business is well placed to meet them. Hopefully, this project makes us stand out from the crowd. It’s been designed with the needs of customers at the front of our minds. I’m really delighted to have two grandchildren who in time may be interested in joining the business’, said Martin.
The project has added two new staff to the workforce that now numbers 38 across both showrooms. The new-style showroom officially opens on 27 May.