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Wayfair abandons delivery surcharge

Online interiors giant Wayfair is to stop penalising customers in Northern Ireland and many parts of Scotland by abandoning its delivery surcharge.

The company, which has sales of $6.7bn but lost $504m in 2018, has extended its free delivery on orders over £40 across the UK.  

‘We are thrilled to announce that we have expanded our free UK delivery network to our customers in all of Scotland and Northern Ireland,’ said Martin Reiter, Wayfair head of Europe.

‘Over the past three years our European brand awareness and footprint has grown tremendously, allowing us to scale our fast and seamless delivery of furnishings and decor to offer a best in class shopping experience for home. Starting now we are pleased to offer free UK delivery on all orders over £40 - from a small parcel decor order to a large parcel furniture set - at no extra charge to our customers regardless of where they live.’