Vandal attack fails to stop store opening
The entry of Turkish retailer Nill’s Furniture Design to the UK market was delayed by a vandal attack.
What should have been an exciting day was turned into something quite the opposite when staff went to open up the store on 25 November. The new showroom in Edmonton, London suffered a break-in overnight and the perpetrators vandalised the store with industrial spray paint, damaging the walls and the furniture inside (pictured).
The store is the first Nill’s store in the UK and the 56th globally since the company was founded in 2006. It sells upholstery, beds, living, dining and bedroom cabinet and occasional furniture.
The company offers customers Guardsman furniture protection plans and was forced to call in the company to see if the opening could be salvaged.
Nill’s contacted its local Safeclean by Guardsman technician, Rick Knight, who worked over two evenings to restore the furniture, helping to restore the showroom to its original appearance.
More than 90% of the furniture was damaged, but Knight managed to successfully remove the paint from all but one of them. ‘We called Guardsman to see if they could help and we were very pleased that they were able to come and help us straight away,’ says Canan Genc, Nill’s marketing manager.
‘The opening was delayed by two days, but opened on Friday 27 November looking as good as new. An unfortunate event has lead for us to experience the Guardsman service for ourselves, and we were all really pleased with the level of service quality received from them.’