The bed industry recognised its best retailers last night at the 2022 Bed Industry Awards winners at the Bed Show Gala Dinner in Telford.
Dreams again scooped National Bed Retailer of the Year. The judges cited that the retailer overcame a different set of challenges with evidence of some excellent work supporting and building relationships with NBF brands. Dreams, which recently joined the Tempur Sealy family, demonstrated a continued excellent performance from a top and bottom-line perspective and was praised for its marketing, particularly in supporting ParalympicsGB as its official brand sponsor.
Fabb Furniture and Furniture Village were finalists.
Mattress Online was crowned Online Bed Retailer of the Year for a fourth year running. The judges recognised its excellent achievements, from launching a new website to increasing average order value and conversions. Mattress Online has also grown its team by 14% and successfully launched its omni-channel strategy by acquiring its first two brick-and-mortar stores.
New for 2022, the Small NBF Retail Champion of the Year category was awarded to Premier Retail Champion Now to Bed, which stocks entirely NBF approved brands. With its latest 8,000sqft flagship store, website and additional warehouse, the judges praised the retailer’s great improvement in margins and sales growth this past year. Alongside strong customer satisfaction evidenced in over 770 five-star Trust Pilot reviews, Now to Bed also invested in its staff with increased factory visits to suppliers and an improved fleet of delivery vehicles.
Linthorpe Beds and Prestige Beds were named the finalists in this category.
Glasswells, one of the UK’s largest independent home furnishing stores and a newcomer to the NBF’s retailer scheme, scooped the Large NBF Retail Champion of the Year award.
Sussex Beds was the finalist in this category.
These categories were judged by Bernard Eaton, Greenwood Retail md, Richard De Melim (Furnishing Report) editor and Andrew Kidd, Interiors Monthly editor.