COMPUTERS FOR FLOORING
‘Being named Best Retail Software Supplier (Flooring) means an enormous amount to everyone at Computers for Flooring. Recognition like this comes from the people who use our software every day, so we want to start with the most important words of all: thank you. To the Interiors Monthly readers who voted for us, and to the flooring businesses up and down the country who trust Carman to run their operation: this award belongs to you as much as it does to us,’ says Paul Williams, Computers for Flooring technical director.
‘It has been a busy and genuinely rewarding year. In April we exhibited at the launch of The Flooring Show South at Sandown Park, the first southern edition of the UK’s leading flooring event, and a brilliant chance to meet retailers closer to home and hear first-hand what they need from their software. Those conversations have shaped much of what we’ve built since.
‘For anyone who doesn’t know us: Carman is the ERP and CRM platform behind hundreds of UK flooring businesses, from independent retailers to multi-site stock-holding operations, contractors and distributors, bringing sales, stock, ordering, accounts and customer management into one connected system. Our focus this year has been on making that everyday experience faster, smarter and more joined-up, starting with how businesses take payments.
‘This is where CarmanPay comes in. Powered by ClearAccept, it’s our integrated payments solution built directly into Carman, letting businesses take secure card payments from deposit through to final balance without switching systems or reconciling by hand. It’s quicker for staff, clearer for customers, and fully auditable, and we’re putting real weight behind it in 2026.
‘The latest development we’re proudest of, though, is Carman Web with AI. It will give flooring businesses and their teams secure access to the system from anywhere, on any device: the new Carman AI assistant takes that a big step further. Staff can simply say, “Show me today’s quotes” or “Open the customer list” and be taken straight there, no digging through menus. A dedicated database mode goes further still, answering real business questions on demand: which salesperson made the most sales this month, which fitter has the most jobs this week, or what the top five products by revenue are. It turns everyday admin into a conversation, and gives owners and managers instant answers without needing to run a report.
‘We’ll be unveiling Carman Web with AI in full at The Flooring Show and we can’t wait to show it in person. Come and find us on our stand: we’d love to hear your thoughts. To everyone who has supported us this year: thank you again. It’s exactly why we do what we do.’
