Ikea has launched its delayed Buy Back scheme allowing customers to sell their old furniture back to the retailer at stores in England.
The initiative, originally scheduled to launch in November but postponed due to the second national lockdown, sees customers able to earn up to £250 per returned item, in the form of a voucher. The vouchers have no expiry date to encourage customers to only purchase new items when they really need something.
Used products returned in mint condition will be bought for 50% of the original price, items with minor scratches will be bought for 40% and furniture that is well used with several scratches will be bought for 30%.
Customers can submit items for consideration by filling out an online form. This will automatically generate a preliminary offer and customers will then be invited to bring the fully assembled product and introductory offer to a store, where they will receive the voucher.
Ikea will resell the items in an effort to prevent them going to landfill. It is trialling a Pre-Loved Labels service giving customers information about a second-hand item’s past.
