Headlam’s ceo and chief customer officer have left after the group moved to accelerate its turnaround plan.
Chris Payne and Toni Wood’s transformation plan – simplifying the customer offer, network, and operations – has been deemed to be too slow, with Stephen Bird, Headlam non-executive chairman moving to become interim executive chairman. He will revert to his previous role when a new ceo is found.
‘This leadership change positions us to move forward with greater pace and focus. The board is taking decisive action to deliver the transformation our business needs. We would like to thank Chris for his efforts and wish him well for the future,’ says Bird.
Headlam will also be making ‘a number of changes to its sales and commercial teams to drive faster execution and better results for its customers.’
‘I want to thank Chris and Toni for their contributions to Headlam and wish them well for the future. Our customers are the foundation of everything we do. I look forward to accelerating the change needed to ensure our partners have our complete focus and commitment.’
