ScS has become the latest retailer to offer virtual store visits.
The chain has begun using Go Instore’s video technology and Appointedd’s online booking platform to create myScSlive.
Appointments are booked through the retailer’s website.
‘The last year has revealed the need to expand our digital offering. Many of our customers are now choosing to shop online instead of in stores but we want to deliver the same experience across both channels. Go Instore will play an important role in offering an enhanced customer experience, and the Appointedd scheduling feature will be key to our strategy now that stores have reopened, and customers are returning,’ says Dan Bennett, ScS head of online sales.
‘Appointedd’s booking features allow our customers to book VIP consultations with specialists with no distractions, to completely focus on the products they are interested in.’
